We recently completed a batch of floor scrubbers shipped to Canada. This time, the customer, Herr Schmidt, is a cleaning equipment company located in Canada. They were looking for a floor scrubber with superior performance and suitable for large-area cleaning, which could be used in public places such as shopping malls and airports.

Herr Schmidt contacted us through the company website. During the first communication, he asked many questions about the performance parameters, ease of operation and maintenance costs of our floor scrubbers. After several rounds of emails and phone calls, we answered his concerns about product efficiency, environmental protection and noise control in detail, and provided a number of product models that suited his needs. Finally, we determined the RLA510 push floor scrubber and the RLA580 ride-on floor scrubber.

At the same time, in order to ensure customer confidence, we promised a 1-year warranty period and provided a complete set of after-sales service solutions, including remote technical support, regular maintenance reminders and spare parts supply. The customer was very satisfied with our customized solutions and thoughtful after-sales service, and finally chose to place an order for 45 floor scrubbers.

After receiving the order, we quickly arranged production and quality inspection to ensure that the products met customs standards. When shipping, the products are shipped to Canada by sea and ensured to be delivered within the time specified by the customer. After receiving the goods, Herr Schmidt reported that the floor scrubber has excellent performance and meets their expectations, and expressed the intention of further cooperation in the future.