A well-known food processing company in Southeast Asia (hereinafter referred to as Customer B) recently issued a demand for equipment purchase to our company. Customer B has a large plant area, and the production area has extremely high requirements for cleanliness, especially the food processing area has particularly strict standards for the sanitation environment. After inspecting many suppliers, Customer B chose our company, mainly because old customers had recommended the superior performance and reliable service of our equipment to them.

Two years ago, our company cooperated with another Southeast Asian manufacturing company (Customer C) and exported several floor scrubbers. The use of this batch of equipment has significantly improved the cleaning efficiency of Customer C, and the equipment performance is stable. Customer C has recommended our products to companies in the industry many times, including Customer B. This purchase was based on this trust.

After receiving the inquiry from Customer B, Business Manager Kako immediately held an online video conference with the other party to understand their specific needs. Customer B made clear demands for the following three types of equipment:

1. Floor scrubber: used for daily cleaning of food processing areas, must meet high hygiene standards, and be easy to operate and maintain.

2. Sweeper: used for cleaning scattered raw materials and dust in the external transportation area of ​​the factory.

3. Industrial vacuum cleaner: focus on handling dust and particle residues from equipment in the processing area, especially in small corners that are difficult to reach.

Kako worked with our technical team to tailor a comprehensive solution based on customer B's factory layout, cleaning tasks and cleaning frequency:

• Recommended a floor scrubber with a food-grade detergent adapter system that meets the strict cleaning requirements of the food industry.
• Provided a high-capacity electric sweeper with powerful dust collection function to effectively clean dust and particles in the transportation channel.
• Selected a portable industrial vacuum cleaner with a variety of cleaning accessories designed for small spaces and complex corners.

After multiple rounds of communication and solution optimization, customer B signed a procurement contract. Our company arranges strict equipment testing and packaging, and assists customers in completing export procedures to ensure smooth delivery of the equipment.